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Table 2 Rule base for the computation of the timely dynamics factor

From: Determining the revenue contribution of logistics customer service improvements: a multi criteria decision making approach

  

Intensity of competition x

  

VW

W

MO

I

VI

Speed of competition y

VR

VS

VS

VS

S

S

R

VS

S

S

ME

ME

MO

VS

S

ME

ME

L

D

S

ME

ME

L

VL

VD

S

ME

L

VL

VL