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Table 5 Results of the decision tree (DT), logistic regression (LR) and random forest (RF) algorithms, estimated using the different training sets

From: A novel cost-sensitive framework for customer churn predictive modeling

Algorithm

Set

Savings

F 1 S c o r e

DT - BMR

t

0.0303 ± 0.0148

0.0946 ± 0.0158

 

u

0.0574 ± 0.0387

0.1095 ± 0.0203

 

r

0.0652 ± 0.0365

0.1151 ± 0.0169

 

o

0.0306 ± 0.0149

0.0924 ± 0.0184

LR - BMR

t

0.1058 ± 0.0319

0.1361 ± 0.0154

 

u

0.0963 ± 0.0388

0.1319 ± 0.0166

 

r

0.0823 ± 0.0364

0.1240 ± 0.0153

 

o

0.0986 ± 0.0287

0.1333 ± 0.0149

RF - BMR

t

0.0835 ± 0.0349

0.1252 ± 0.0151

 

u

0.1300 ± 0.0368

0.1429 ± 0.0127

 

r

0.1336 ± 0.0348

0.1429 ± 0.0132

 

o

0.0907 ± 0.0359

0.1275 ± 0.0136