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Table 4 Results of the decision tree (DT), logistic regression (LR) and random forest (RF) algorithms, estimated using the different training sets: training (t), under-sampling (u), cost-proportionate rejection-sampling (r) and cost proportionate over-sampling (o)

From: A novel cost-sensitive framework for customer churn predictive modeling

Algorithm

Set

Savings

F 1 S c o r e

DT

t

-0.0001 ± 0.0193

0.0750 ± 0.0199

 

u

-0.0370 ± 0.0603

0.1177 ± 0.0108

 

r

0.0018 ± 0.0549

0.1200 ± 0.0129

 

o

0.0249 ± 0.0203

0.1019 ± 0.0189

LR

t

-0.0001 ± 0.0002

0.0000 ± 0.0000

 

u

0.0062 ± 0.0487

0.1227 ± 0.0097

 

r

0.0500 ± 0.0372

0.1260 ± 0.0112

 

o

0.0320 ± 0.0225

0.1088 ± 0.0199

RF

t

-0.0026 ± 0.0081

0.0245 ± 0.0148

 

u

0.0424 ± 0.0547

0.1342 ± 0.0113

 

r

0.1033 ± 0.0402

0.1443 ± 0.0127

 

o

0.0205 ± 0.0161

0.0845 ± 0.0204